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How to get a phone number and internet in Portugal

Getting a Portuguese phone number and home internet: prepaid and contract plans, loyalty periods (fidelização), coverage and how to complain to ANACOM.

View over a historic city from an open window
Photo: roya ann miller / Unsplash

What this guide will cover

  1. Why a Portuguese number helps
  2. Prepaid or contract
  3. Home internet
  4. Loyalty periods (fidelização)
  5. Complaints

Official sources

We check our guides against these official pages. If something has changed, the official source wins.

Need help?

Official bodies and services related to this guide. Sponsored listings are always labelled.

  • Official Mobile & internet

    ANACOM — Communications Regulator

    The telecoms regulator: consumer information on contracts, loyalty periods (fidelização), coverage and how to complain about a provider.

    Languages
    Portuguese, English
    Where
    Nationwide
    anacom.pt

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