Amazon Portugal: how it works and how to order

If you've just moved to Portugal or are visiting for a while, one of the first questions is usually: is there an Amazon Portugal?

The short answer is no – there's no Amazon.pt. But that doesn't mean you can't use Amazon. Millions of people in Portugal shop on Amazon.es (Amazon Spain), which delivers to the mainland and the islands and even offers a Portuguese-language version of the site.

This guide explains how Amazon works in Portugal, which store to use, how much shipping costs, how long delivery takes, and what to do when an item "does not ship to Portugal".

Quick summary:

• Best store: Amazon.es
• Free delivery: on qualifying orders sold or shipped by Amazon (currently around €35; check at checkout)
• Delivery time: typically 2–5 business days to mainland Portugal
• Prime: sign up on Amazon.es – your US or UK Prime doesn't transfer
• Avoid non-EU Amazon stores (US, UK) unless you accept VAT, customs and handling fees

Is There an Amazon Portugal?

There's no dedicated Amazon Portugal store, and as of 2026 no launch has been announced. Instead, Portugal is served by Amazon.es. When you choose a Portuguese delivery address, Amazon.es shows you items that ship to Portugal, and you can switch the site language to Portuguese (or English).

Which Amazon Store Should You Use in Portugal?

For most shoppers, Amazon.es is the right choice. Use Amazon.de when Spain doesn't stock an item, and treat UK and US stores as a last resort.

How to Order from Amazon in Portugal: Step by Step

1. Go to Amazon.es. You can use your existing Amazon account – accounts work across all Amazon stores.
2. Change the language. Click the flag icon at the top and choose Português or English.
3. Set your delivery location. Click "Deliver to" and enter your Portuguese postcode (format: 1234-567).
4. Add your address. Go to Your Account → Your Addresses and add your full Portuguese address. Include your apartment details (e.g., 3º Esq.) and a phone number – couriers often call.
5. Add your NIF (optional). If you want an invoice with your tax number (useful for IRSPersonal income tax. Tax residents file an annual IRS return through the Portal das Finanças. deductions or business purchases), add your NIF at checkout or in your account.
6. Add a payment method. Visa, Mastercard and most debit cards work (how cards work in Portugal). MB WayA widely used instant-payment app linked to a Portuguese bank account and phone number. and MultibancoPortugal's national ATM and payments network. Many bills can be paid at a Multibanco machine using a payment reference. aren't standard payment options on Amazon.es.
7. Check "Ships to Portugal" on each item. Some items, especially from third-party sellers, don't ship to Portugal.
8. Place your order and track it from Your Orders.

Amazon Portugal Shipping Costs

• Free standard delivery applies to eligible items sold or fulfilled by Amazon once your basket passes the minimum (it was €29 for years and has risen to around €35 – the exact threshold is shown in your basket).
• Below the threshold, standard shipping is charged per order plus a small amount per kilo.
• Third-party sellers set their own shipping prices, and many don't ship to Portugal at all.
• Books sometimes have a lower free-shipping threshold.

Tip: Filter by "Enviado por Amazon" / "Fulfilled by Amazon" to make sure items count towards free shipping.

Amazon Prime in Portugal

You can subscribe to Amazon Prime Spain from Portugal. Prime on Amazon.es typically costs around €4.99 per month (or a lower annual price) and includes:

• Free fast delivery on eligible items (often 1–3 days to Lisbon and Porto)
• Prime Video
• Prime Gaming and Prime Reading
• Early access to Prime Day and Black Friday deals

Limitations:

• Prime from the US or UK does not work for free delivery on Amazon.es – you need a separate Spanish Prime membership.
• Same-day delivery isn't available in Portugal.
• Some Prime-eligible items still exclude Portugal.

Is Prime worth it? If you order more than once or twice a month or use Prime Video, yes. Otherwise, grouping orders to reach the free-shipping threshold is usually enough.

Delivery Times

Delivery is usually handled by CTT, Correos Express, SEUR, GLS, DPD or Amazon's own couriers.

Delivery Problems and How to Avoid Them

Missed deliveries are common in Portugal, but most problems can be avoided:

• Write your name on your mailbox and buzzer. Couriers often won't deliver if they can't find it.
• Always include a phone number and answer unknown numbers – couriers frequently call before arriving.
• Use a pickup point. Amazon Lockers and Amazon Counter points (often in petrol stations, shops or CTT branches) avoid missed deliveries entirely.
• Contact Amazon, not the courier, if a package is marked delivered but hasn't arrived.

Returns

Returns from Portugal are straightforward:

1. Go to Your Orders and select Return or Replace Items.
2. Choose a return method – usually drop-off at a partner point.
3. Print the label (or show a QR code where available).

Most items sold by Amazon have a 30-day return window, extended for orders around Christmas.

Ordering from Amazon UK or US: Customs and Taxes

Since Brexit, the UK counts as outside the EU. For orders from Amazon.co.uk or Amazon.com you may pay:

• Portuguese VAT (IVA) at 23% (lower on some categories)
• Customs duties on some goods
• Courier or CTT handling fees
• An EU customs charge on low-value parcels, introduced in 2026 Check

Amazon sometimes collects import charges at checkout ("Import Fees Deposit"), which avoids surprises at delivery. If it doesn't, expect to pay CTT before receiving the parcel.

"This Item Does Not Ship to Portugal" – What to Do

• Look for another seller of the same product under "Other sellers on Amazon".
• Try Amazon.de or Amazon.fr – the same item may ship from there.
• Choose an Amazon-fulfilled version of the product.
• Use a Spanish address if you live near the border (some people use pickup points in Spain).
• Check alternatives below.

Best Online Shopping Sites in Portugal (Amazon Alternatives)

For big appliances, local stores are usually better: they deliver, install and take away your old appliance.

Final Thoughts

There's no Amazon Portugal, but Amazon.es fills the gap well. Set your Portuguese address, filter for Amazon-fulfilled items, group your orders to reach free shipping, and use pickup points if deliveries to your home are unreliable. For anything Amazon.es doesn't stock, try Amazon.de before paying import fees from the UK or US.